Discover the Ultimate Cat Haven
Introduce your feline friends to a world of luxury, comfort, and fun with our Luxury Wood Cat Tower. Designed with the needs of your cat in mind, this multi-level haven offers a blend of activity and tranquility. Whether your cat loves to explore, scratch, or simply relax, this cat tower is the perfect solution.
Key Features
- Four-layer structure, ideal for multi-cat households.
- Constructed from eco-friendly wood, ensuring durability and cat safety.
- Includes a foldable litter box for convenience and hygiene.
- Features a large, spacious cabinet that can double as a cozy sleeping area or house a litter box.
- Top perch and hammock offer ample space for relaxation and observation.
- Wrapped with natural sisal rope, our scratching posts are wear-resistant and perfect for claw maintenance.
- Available in elegant brown or beige to complement your home decor.
Why Choose Our Cat Tower?
Our cat tower stands out for its multifunctionality and premium materials. The foldable litter box, included for free, makes this an unbeatable value. It’s not just a piece of furniture; it’s a comprehensive solution for your cat’s needs. Easy to assemble and designed to accommodate 2-3 cats simultaneously, it’s suitable for both single and multi-cat families. The use of healthy, environmentally friendly materials ensures your cat’s wellbeing, making it the perfect choice for conscientious pet owners.
Product Benefits
- Luxury and comfort in one package, accommodating multiple cats.
- Encourages play and relaxation with its diverse features.
- Easy assembly with included instructions, allowing for immediate enjoyment.
- Eco-friendly and safe for your pets.
- Durable construction and materials mean long-lasting use.
Make Your Cat’s Day, Every Day
With its blend of style, functionality, and comfort, our Luxury Wood Cat Tower is the perfect addition to any home. Give your cats the gift of their own special retreat where they can play, scratch, and rest to their hearts’ content. Don’t wait to transform your pet’s life for the better. Order now and witness the joy and satisfaction this cat tower brings to your feline friends.
Experience the difference in your cat’s behavior and happiness. Invest in their well-being today!
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luxurymart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luxurymart.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luxurymart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://luxurymart.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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As someone who's not the handiest and lacks strength, it took me a solid three hours to put this together with just the included tools. The instructions were okay – could be clearer, but manageable. A drill would've made the process much quicker, especially since manually screwing was a challenge, hinting at the quality of the materials. The fabric is soft but sheds quite a bit when tugged at. My cat was immediately drawn to it, especially the litter box-turned-cozy bed at the bottom. The tree itself is heavy and very stable, no wobbling or tipping fears, even with my 11-pound cat exploring every inch. He's not too keen on the round basket at the bottom, probably a bit snug for him. Seems like this tree is more suited for lighter cats, but the palm leaf accessory adds a nice touch and variety. I'm quite pleased with it, especially since it's more affordable than similar items locally.
My old buddy, who's a bit on the hefty side, absolutely adores his new cat tree. He’s always snoozing on the very top, so I'm relieved it's solid enough to hold him! Everything came well-marked for a smooth setup. The instructions were a breeze to follow, and it even included all the tools needed, plus a wall anchor for extra security. The bottom compartment is spacious enough for a litter box and comes with a waterproof liner that's removable – super handy for keeping the area clean and odor-free. And, it came with toys! One's a spare for when the first one's had too much love. There are a bunch of scratch posts and a scratch pad that sticks on with double-sided tape. The soft mats also stick on with tape, which I’m a bit iffy about... wondering how that'll hold up after washing off any messes. Putting the cat tree over the litter box is such a smart space saver and keeps the litter out of sight. All in all, I'm thrilled with this purchase. Solid 5 stars from me!