LUXURY MART

Frequently Asked Questions

Ordering

How do I place an order?

Select a product, review its information, add it to your cart and enter a complete phone number and delivery address at checkout.

Is Cash on Delivery available?

Cash on Delivery may be available depending on the product, order and delivery location. The available payment method is shown during checkout.

Delivery

Where do you deliver?

Luxury Mart is focused on delivery across Pakistan. Service availability can vary by courier and address.

How long does delivery take?

Delivery time can vary by product, courier and city. Any estimate shown on a product or order should be treated as an estimate rather than a guarantee.

Support and returns

How can I ask about an order?

Use the Contact Us page and include your order number and the phone number used at checkout.

Can I request a return or exchange?

Requests are reviewed according to the store policy, product condition and the reason for the request. Contact support as soon as possible after delivery if there is an issue.