Shipping & Delivery
Luxury Mart serves customers in Pakistan through available courier and fulfilment services.
Order processing
Orders may be reviewed or confirmed before dispatch. Processing time can vary by product, inventory source, order volume and public holidays. You will be contacted if additional information is required.
Delivery estimates
Available delivery information and charges are shown at checkout or communicated during order confirmation. Delivery estimates are approximate and may vary by city, remote-area coverage, courier delays, weather or other circumstances outside our control.
Address and contact details
Please enter a complete delivery address and an active phone number. Customers may be responsible for delays or additional courier attempts caused by incorrect or incomplete information or repeated unavailability.
Cash on Delivery
Cash on Delivery is available only where shown at checkout and may be subject to order verification, courier coverage and product eligibility.
Tracking
Where tracking is available, order updates may be shared by email, phone, message or through the Track Order page. Tracking activity can take time to appear after dispatch.
Damaged or missing parcels
If a parcel arrives visibly damaged, incorrect or incomplete, keep the packaging and contact us promptly with your order details and supporting photos or video.
Unsuccessful delivery
Orders returned because of an incorrect address, unavailable recipient, refused delivery or repeated unsuccessful attempts may require reconfirmation before reshipment, and additional delivery charges may apply.